NSCA’s BizSkills, Wednesday, September 6, 2023, is a full day of educational sessions and a networking reception. Attendees will learn about project management, finance, sales and operations skills for systems contractors/integrators, product manufacturers, consultants, sales representatives, architects, specifying engineers and other allied professionals.

BizSkills Day is included in the Commercial Integrator Expo full conference pass. Attendees can purchase the program as a standalone, and as a la carte sessions.

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Workshop and Class Sessions Descriptions 

Integration Business Finance Workshop | Sept. 6 | 10:30am – 12:00pm | Rm 102
Beyond an overview, this hands-on workshop requires attendees to dive into several aspects of integration company-specific finance. Cash is the lifeblood of any company, so each integration company employee should understand the impact that their decisions have on cash flow — but to do that it’s important to understand the big picture financial processes in a company. Through industry-specific examples and exercises, attendees will walk away with an understanding of what they need to accomplish with their balance sheet, income statement and cash flow statement.

Integration Business Sales Workshop | Sept. 6 | 1:00pm – 2:30pm | Rm 102
Beyond an overview, this hands-on workshop requires attendees to dive into several aspects of managing an integration customer relationship:

  • How to deal with angry customers
  • Tips for negotiation skills
  • Crisis management
  • Proven customer relationship techniques
  • Prospecting for new business

The work that integrators do is becoming even more important to customers. As such, the relationship between customer and integrator is evolving. Attendees of this session – both business development leaders and others who touch the sales process – will walk away with tools to leverage and nurture those mutually beneficial relationships.

Integration Business Operations “Lean Six Sigma” Class | Sept. 6 | 9:00am – 10:00am | Rm 102
Ask anyone who has run an integration company or worked at one for a long time, and they’ll provide you with a list of industry-specific variables that they wish they understood from the beginning. Indeed, business acumen is important for integrators to be successful, but they also need to understand the nuances of operating a company in our unique industry. This overview session will help any integration company team member or leader with a role in operations understand how to overcome some of those obstacles.

Integration Business Project Management Class | Sept. 6 | 3:00pm – 4:00pm | Rm 102
In 2023 and beyond, integrators need air-tight project management to be profitable. NSCA has built a curriculum around each segment of project management. This class provides an overview of the project lifecycle and the impact that effective project management can have — from sales initiation and sales strategic planning to project management execution and project completion and closeout documentation. You’ll walk away with project management objectives and perhaps a recognition of areas in which your organization can reduce bleed and maximize profits.