virtual training | CEDIA Expo

Virtual Manufacturer Product Training

As part of our continued effort to support our industry, we’ve introduced an online repository for free, virtual product trainings. Receive direct training from manufacturers on the latest products hitting the market.

M1: The Smart Control Solution Focused on Security

Are you on the market for a new security and automation control? It’s time to discover M1 Controls from ELK. M1 provides uncompromising security and life safety on site, plus secure connectivity with popular smart devices! M1 goes beyond security with flexible integration and intelligent automation. This course provides an overview of M1 system features and hardware. Also, see how easy it is to program M1 with our ElkRP2 programming software.

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Using Remote Expertise

In a time when you can’t always be onsite, Remote Expertise is allowing experts to be virtually “hands-on” with technicians and customers. Provide expert guidance using Merged Reality on your existing mobile devices.

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Josh.ai Sales Overview

Want some tips and insight into the best way to sell Josh to your clients? This one-hour sales training and update all about Josh. Hosted by Chad Russell our National Sales Director.

This training is perfect for your sales team or anyone else who wants to learn about the business side of Josh.

Among the topics we’ll be covering:

– Learn About the Josh Voice Control Platform
– System Requirements
– Sales Pitch Overview
– Identify Josh Projects
– Understand Basic to Complex Voice Commands
– Better Understand Pricing Model

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The Josh Sandbox

Join National Sales Director Chad Russell as we cover basic system design of a Josh system.

You’ll get a solid understanding of what a system looks like, including:

– Understanding room layout
– MSRP pricing
– Functionality expectations
– AV setup
– Learning the ideal Josh Experience setup

The system build out that we cover can be easily replicated, providing efficiency with your proposals and installations. This training is perfect for your sales team, design team, project managers, or anyone else who wants to learn more about Josh.

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The Josh Certified Demo Experience

Join National Sales Director Chad Russell as we cover the elements of mastering the Josh Demo for your office, showroom or other demo space. These are the key aspects you want to touch on.

Mastering a demo isn’t really as easy as it sounds. Knowing how to do this well and refining your craft takes a focus on your client from top to bottom. To effectively show voice shortcuts and move to the other technology in the space you need to have your stage set. You’re the star performer and this is your rehearsal.

This week we cover the Josh Certified Demo Experience including:

– Optimal Product Setup
– Key Points and Flow of Demo
– The Josh Experience Demo Requirements
– The Wow Factor
– Benefits

Let’s go over some resources to help you be successful with the Josh Experience.

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Josh Team Q+A

Join company CEO Alex Capecelatro, CTO Tim Gill, Head of Product Scotty Allen and Head of Business Development Nader Dajani, moderated by National Sales Director Chad Russell in an open Q+A session. Questions include:

– Favorite feature/easter egg
– What’s coming soon
– Various integration recommendations
– And more!

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Josh.ai / Control4 Integration

Learn how to incorporate Josh.ai into a Control4 system with tips and tricks from our team!

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Tech Tips!

These webinars cover a different topic in home theater, AV, security and more answering common questions we hear each day from custom integrators and home tech professionals in the field.

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smartPRENEUR Academy-smartOFFICE

In order for a business to succeed it must have a repeatable business process. smartOFFICE was invented for this purpose. With smartOFFICE each team member can accomplish the actions necessary to move business from contact through final invoice with minimal distraction. This course walks the viewer through the entire business process in about an hour in short incremental videos.

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How to Conduct Effective Virtual Home Consultations

We all know that the best way to find out the needs of your customer is to visit them at home. But sometimes, it can be challenging to physically go to your customer’s location. In this session, Phil Jones, Director of Training will show you how to use every day social media tools to conduct virtual and effective “home” visits.

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Getting the most out of HDMI 2.1 from upcoming and existing A/V products

A lot of customers aren’t interested in 8K TV sets yet, why should they care about HDMI 2.1? There are more consumer benefits to HDMI 2.1 than just 8K resolution. In this session, we will discuss additional benefits of HDMI 2.1 including a smoother user experience, enhanced gaming and improved sound quality. After this webinar, you’ll be able to spec the right products into your job so your customer can get the benefits of HDMI 2.1 they need.

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The Importance of Smart Remote Management

When things go wrong, customers want a fix right away. There are times when it’s just not convenient to be in the customer’s home. Smart Remote Management makes it easy for you to troubleshoot and monitor a customer’s system from any location. In this session, Phil Jones, Director of Training, will tell you how Sound United products can be utilized with popular smart remote management systems like Domotz, ihiji and OvrC.

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Long Distance HDMI Distribution Solutions

With the introduction of HDR as well as 8K and high frame rate, it’s necessary to maintain as much bandwidth as possible when running long distances like from a receiver to a projector. Phil Jones, Director of Global Training at Sound United, will cover the pros and cons of the latest cable solutions and and how to test them before you run to improve performance.

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Understanding HDMI 2.1 – Getting the Most Out of Upcoming and Existing AV Products HDMI 2.1

A lot of customers aren’t interested in 8K TV sets yet, why should they care about HDMI 2.1? There are more consumer benefits to HDMI 2.1 than just 8K resolution. In this session, we will discuss additional benefits of HDMI 2.1 including a smoother user experience, enhanced gaming and improved sound quality. We will discuss what you can expect from hardware supporting the latest HDMI 2.1 standard as well as which features are compatible with older and upcoming Denon and Marantz products.

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Understanding HDMI 2.1 Part 1 – Bandwidth Requirements and Cables

HDMI 2.1 bandwidth requirements are extensive. Phil Jones, Director of Training will cover the HDMI 2.1 cable specs and requirements. We discuss what features you can expect from HDMI 2.1 hardware in the future. After this webinar, you’ll be able to spec the right products into your job to ensure your customer can enjoy the benefits of HDMI 2.1 features now and in the future.

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Integrating Roon with Sound United Products

A lot of companies, including Sound United, offer the ability to playback music and streaming services in the home. Roon is a music management and listening solution that can enhance an entire music collection. Roon integrates with hundreds of products including multiple Sound United products including Denon and Marantz. Phil Jones, Director of Global Training at Sound United, will deliver an overview of how to set up and enjoy Roon.

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Advancements in Multi zone High Resolution Music Distribution

Your customer doesn’t have to sacrifice audio performance for the convenience of multi-zone streaming music. In this session, Phil Jones, Director of Training, walks you through the latest streaming services and user enhancements in Sound United audio products.

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Configuring and Accessing the Latest Surround Formats

Phil Jones, Director of Global Training at Sound United, will provide an overview of the latest immersive surround sound formats. He will cover set up techniques such as speaker placement and tell you where you can find these formats from a variety of streaming sources.

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DTS:X Pro Expert Panel Discussion

Join Phil Jones and special guests Nate Brown and Glen Stone from DTS Home Audio as they discuss this exciting new technology.

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2020 Denon X-Series Feature – Dual Speaker Preset

Do you have a room with a TV and a projector? Use the new Dual Speaker Preset feature to optimize the sound quality in both scenarios. This just one example of how this great new feature can be used to improve the listening experience. Check out the video to learn more.

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2020 Denon X-Series Receiver Overview Part 1 – Common Features

This video explains the differences between the four models and shows what you get as you move up the lineup. Phil Jones also discusses several interesting features available on the new models that were introduced in 2019 on Denon receiver models priced below $1600. 

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2020 Denon X-Series Receiver Overview Part 2 – Exclusive Features

This video focuses on great new features that have been introduced on the 2020 Denon X-Series models to enhance their audio performance including DTS-X Pro, Dual Speaker Preset and Pre-Amplifier Mode.

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2020 Denon X-Series Receiver Overview Part 3 – HDMI 2.1 Video features

In this video, Phil Jones explains how new HDMI 2.1 features like 8K, VRR and eARC will be implemented in 2020 Denon X-Series models, including the flagship Denon AVR-X8500H.

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DTS-X Pro: How Does It Work And Why You Don’t Need To Buy New Content

In this video, Philip Jones explains the new DTS-X Pro technology and answers several viewer asked questions. Find out how the technology works and how does it compare Dolby ATMOS. Also learn which Denon models will support DTS-X Pro and if you will need to buy new content to enjoy the format.

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Classé Delta Sound Quality

Dave Nauber, Brand Director for Classé, gives a brief overview of how Class A circuitry delivers optimal sound quality.

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Classé Delta Build Quality

Dave Nauber, Brand Director at Classé, gives a brief overview of the high level build quality of Classé products.

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Audyssey Room Optimization – Part 1 Features & Technical Overview

Phil Jones and special guest, Jeff Clark, Director of Software Engineering at Audyssey provide a comprehensive overview of Audyssey technology and features.

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Audyssey Room Optimization – Part 2 Advanced Set-up (MultEQ App)

Phil Jones and special guest, Jeff Clark, Director of Software Engineering at Audyssey discuss advanced setup and how to make adjustments via the MultEQ App.

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Denon Home Speakers – Proximity Buttons with Multi-Tap

Denon Home speakers have convenient Proximity Buttons and Multi-tap to make it easy to play, pause or skip your music directly from the speaker without reaching for your smartphone. Watch this video to learn how to use the Quick Select buttons and proximity-sensing Multi-tap control to keep all your favorite music at your fingertips.

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Denon Home Speakers – Room Placement Bass Tuning

Denon Home Speakers have an automatic Bass Equalizer that can adjust the speaker’s bass depending on room placement Watch this helpful video to learn how to compensate for the characteristics of your room, the placement of your speaker or if you want to adjust the bass to your own personal taste. You can enjoy beautifully balanced audio with accurate bass in any room of your home.

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2020 Marantz SR Series – Part 1 The Marantz Difference

While many features found on Marantz and Denon receivers are similar, they do not sound the same. In part one of this three part series, we explore the features that make Marantz models sound different than other receivers.

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2020 Marantz SR Series – Part 2 Interesting Features

This video focuses on great new features that have been introduced on the 2020 Marantz SR Series models to enhance their audio performance and user experience including DTS-X Pro, Dual Speaker Preset and Pre-Amplifier Mode.

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2020 Marantz SR Series – Part 3 HDMI 2.1 Functionality

In this video, Phil Jones recaps the HDMI 2.1 features like 8K, VRR and eARC found on the 2020 Marantz SR models and explores some new HDMI menu settings.

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Audyssey Room Optimization – Part 1 Features & Technical Overview

Phil Jones and special guest, Jeff Clark, Director of Software Engineering at Audyssey provide a comprehensive overview of Audyssey technology and features.

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Audyssey Room Optimization – Part 2 Improving Bass Performance and Treatment Options

Join Phil Jones and a panel of special guests as they discuss room acoustics issues that effect sound quality. In this second of two videos, we cover the best ways to improve bass performance in a room via proper placement and room treatments.

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Introduction to Trinnov Audio

Trinnov Audio develops innovative solutions for a wide range of media, entertainment, and research audio applications. The company is renowned for its state-of-the-art loudspeaker/room Optimizer, including the exclusive remapping technology and research work in the area of 3D Audio.

The purpose of this webinar is to give you an overview of the history of Trinnov, a background to our technical research and a product overview.

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Immersive Audio Speaker Placement Recommendations

Trinnov Audio develops innovative solutions for a wide range of media, entertainment, and research audio applications. The company is renowned for its state-of-the-art loudspeaker/room Optimizer, including the exclusive remapping technology and research work in the area of 3D Audio.

The purpose of this webinar is to give you an overview of the research Trinnov have conducted into speaker positioning for multiple formats and multiple listeners. We discuss details of each of the major immersive audio formats and provide specific recommendations for speaker placement that will be highly useful for system designers.

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4.2.15 – DTS:X Pro & IMAX Enhanced – Joint Webinar

In this webinar, we will be talking about DTS:X Pro and IMAX Enhanced with the kind participation of Paul McCambridge from Xperi. We will also explain Altitude users how to take advantage of this new technology on their processor.

– 4.2.15 – Software Features Overview (by Trinnov)
– DTS:X Pro & IMAX Enhanced Technology Overview (by DTS)
– Setup (by Trinnov)
– Q&A

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Acoustic Measurement with the Optimizer – Recommended Practices

Achieving the best possible result with the Trinnov Optimizer requires proper measurement using the Trinnov 3D microphone. This webinar discusses the acoustical measurements that the Optimizer uses and the measurement process. Included are how to set configure the Altitude before measurement, how to properly place the microphone, the step-by-step measurement process, and post-measurement settings.

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Why Every Home Theater Deserves an Altitude – Part 1: Immersive Audio Unmasked

This 4 part webinar series gives insight into the issues surrounding Immersive Audio using DSP and explains how only Trinnov Audio provides the correct solutions. Part 1 – Immersive Audio Unmasked provides an overview of good design practices for Immersive Audio home theaters. The focus is on understanding not only how many speakers are required for a given seating area, but also where they should be placed and what is required to make them work as well as possible.

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Why Every Home Theater Deserves an Altitude – Part 2: Optimizer – The Professional’s Toolbox

This 4 part webinar series gives insight into the issues surrounding Immersive Audio using DSP and explains how only Trinnov Audio provides the correct solutions. Part 2 discusses Trinnov’s unique Speaker/Room Optimizer and how it measures and corrects speaker and room behavior. It explains how audio professionals can use its comprehensive toolbox to achieve the highest performance in sound reproduction and to solve problems that cannot otherwise be solved.

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HDMI over IP: Vanco’s EVO-IP Solution for Commercial Applications

An introduction for distributed HDMI over IP solutions for a complete A/V setup. HDMI over IP technology is the current and future technology for A/V applications, with the need for many displays, video wall applications, digital signage, etc. The course will discuss the benefits of HDMI over IP.. Integrators will leave with a strong understanding of how and why they should implement HDMI over IP solutions in their installations.

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Installing the Vroom Retract Vac All In One Garage Vacuum System

The Vroom Retract Vac all in one vacuum system is the perfect add on to any product sale. See how easy it is to install with this quick video. www.vroomgaragevac.com

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Installation video of Retrofit wall mount for Crestron TSW-1060 touchscreen

This is an installation video for WS RETROFIT FOR TSW-1060 BLACK\WHITE (10-01-756-BL/WH/WO) – see link for the product itself here: https://www.wall-smart.com/tsw-1060.html#756-bl

The “WS RETROFIT FOR TSW-1060 BLACK\WHITE” is an adapter for in-wall nearly flush retrofit installation of a TSW-1060 touchscreen. It firmly mounts the TSW-1060 touchscreen while allowing easy insertion, removal and operation.

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Installation video of Wall-Smart Retrofit wall mount for URC TKP-9600 touchscreen

This is an installation video for WS RETROFIT FOR URC TKP-9600 (10-01-776-BL/WH/WO) – see link for the product itself here: https://www.wall-smart.com/tkp-9600.html#776-bl

The “WS RETROFIT FOR URC TKP-9600” is an adapter for in-wall nearly flush retrofit installation of a TKP-9600 touchscreen. The Wall-Smart solution firmly mounts the TKP-9600 touchscreen while allowing easy insertion, removal and operation.

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Installation video of Wall-Smart Retrofit wall mount for Savant ITP-E8000 8″ touch screen

This is an installation video for WS RETROFIT FOR SAVANT ITP-E8000 8″ SCREEN (10-01-438-BL/WH/WO) – see link for the product itself here: https://www.wall-smart.com/itp-e8000.html#438-bl

The “WS RETROFIT FOR SAVANT ITP-E8000 8″ SCREEN” is an adapter for in-wall nearly flush retrofit installation of a ITP-E8000 touchscreen.

Key features and benefits:
– Nearly flush with the wall (0.16” thick on-wall bezel).
– Allows easy insertion and removal of the touchscreen.
– Wall mount contains depth calibration screws.
– Wallboard thickness 0.39″ up to 0.83″.
– For boards up to 1.25″ thick, reinstall cam latches upside down.
– Bezel attaches magnetically to the retrofit wall mount base.
– The bezel is supplied painted black (-BL), white (-WH) or unpainted (-WO).

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Installation video of Wall-Smart Retrofit wall mount for Lutron Palladiom square 2C keypad

This is an installation video for WS RETROFIT MOUNT FOR PALLADIOM SQUARE STYLE 2 COLUMNS (10-01-507) – see link for the product itself here: https://www.wall-smart.com/palladiom.html#507

The “WS RF FOR PALLADIOM SQUARE 2COL” is an adapter for in-wall nearly flush retrofit installation of 2 column square Lutron keypads. It is designed for all finishes (Matte, Metal, Glass) of Palladiom Square Style 2 Columns. The Retrofit wall mount allows installation of the keypad only 0.19″ off the wall. Can be installed in board thickness 1/2″ up to 1″.

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Wall-Smart Training Webinar

Wall-Smart offers solutions for New Construction (Drywall and Concrete/Bricks), Solid surfaces and Retrofit installations. The new construction mounts mesh into any wall for unobtrusive installations that preserve the room décor. These flush-mounts can simply be painted to truly appear to be part of the wall. The Retrofit mounts offer a new kind of ease-of-installation. The cutting-edge mounts allow easy upgrading from older devices, without the need to do any drywall or paintwork. The devices remain accessible for service and maintenance while maintaining a high level of aesthetics.

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