Completing a Project: The Last 5%
One of the biggest problems most companies encounter is finishing projects on time. Projects linger on for many reasons. Often, new projects start before others finish resulting in resource conflicts. How does the residential electronic systems industry define “done?” How do dealers handle issues associated with late or discontinued products? What procedures are other contractors using to actually finish? What are the control issues standing in the way? This course discusses common problems with completing projects and discusses techniques used to overcome them.
At the conclusion of this course, participants should be able to:
• Clearly state the goal of a project and how the completion of the goal (scope) will be defined
• Clearly define all deliverables and the sign-off criteria for the completion of a project
• Identify factors at each stage of a project that will help/hinder completion
• Manage stakeholder expectations regarding the completion of milestones and deliverables
• Create completion checklists and other documentation that will improve the timely and in-budget completion of all projects



