Robin Moreau
Business PartnerCalm Tech InstitureRobin Moreau is a business partner at Calm Tech Institute. Starting his career at a Calm Technology® startup, Robin has been immersed in Calm Technology® since day one, building new products and business models that leverage the power of Calm Tech principles. Having attended CEDIA numerous times, he is keenly aware of the need for calmer technologies in today’s system integrator industry.
Calm Technology Principles in Practice
Client satisfaction surveys consistently show a gap between what people imagine a smart home will feel like and what they actually experience after … Client satisfaction surveys consistently show a gap between what people imagine a smart home will feel like and what they actually experience after installation. In this session, we'll introduce Calm Technology®, a leading design framework based ar… Client satisfaction surveys consistently show a gap between what people imagine a smart home will feel like and what they actually experience after installation. In this session, we'll introduce Calm Technology®, a leading design framework based around human attention, showing how its principles translate directly into better installations, fewer support calls, and more referrals. We'll present a working overview of the eight Principles of Calm… Client satisfaction surveys consistently show a gap between what people imagine a smart home will feel like and what they actually experience after installation. In this session, we'll introduce Calm Technology®, a leading design framework based around human attention, showing how its principles translate directly into better installations, fewer support calls, and more referrals. We'll present a working overview of the eight Principles of Calm Technology® with direct application to smart home integration: periphery vs. center of attention, ambient display, graceful degradation, and the role of analog fallback. Attendees will learn how to audit their system designs against eight Principles of Calm Technology®, how to present those choices to clients in language that builds confidence, and how to get the most out of analog fallback methods that work independently of any network, app, or hub. Real-world product examples will be drawn from Calm Tech Institute’s certified product library, and differentiates Calm Tech Certified™ for Spaces from others. LEARNING OBJECTIVES Attendees will leave this session able to: Identify where current designs create unnecessary friction or demand attention from the homeowner Use light, sound, and environmental feedback to convey system state without always requiring a screen or app Communicate Calm Tech Principles to clients during the discovery phase to better align expectations with outcomes Learn about opportunities for Calm Tech certification for products and installations to bring greater value and trust to consumers.Show MoreClick the title to see all detailsShow More
