Lauren Babnigg
Onboarding ManagerOneVision ResourcesLauren is an Onboarding Manager at OneVision Resources with 15 years of sales and client success experience and a genuine love for helping people. Over the past two years, she’s brought 100+ partners live on the platform, collaborated with leadership teams on membership strategies, and contributed to expanding service content within OneVision Academy.
She’s often the go-to trainer wherever she works, known for building strong teams and making complex challenges feel manageable, usually with a well-organized spreadsheet in hand.
When she’s not launching partners, Lauren is enjoying Chicago life with her husband and their small (but very vocal) cat. A proud theater nerd, she loves live shows, gardening, and any excuse to spend time outdoors.
Building a Profitable Service Program for Smart Home Integrators
Recurring service revenue is essential for an integrator’s stability and scalability. In this workshop, you will learn to structure, price, and pack… Recurring service revenue is essential for an integrator’s stability and scalability. In this workshop, you will learn to structure, price, and package service offerings tailored to your business. We will break down service tiers, SLAs (response ti… Recurring service revenue is essential for an integrator’s stability and scalability. In this workshop, you will learn to structure, price, and package service offerings tailored to your business. We will break down service tiers, SLAs (response times), and remote support strategies; we will also explore how you can establish membership pricing and labor policies that will protect your bottom line while delivering client value. Whether you are … Recurring service revenue is essential for an integrator’s stability and scalability. In this workshop, you will learn to structure, price, and package service offerings tailored to your business. We will break down service tiers, SLAs (response times), and remote support strategies; we will also explore how you can establish membership pricing and labor policies that will protect your bottom line while delivering client value. Whether you are starting fresh or refining an existing program, this session provides a practical blueprint for building a profitable, scalable service model that fosters long-term client relationships.Show MoreClick the title to see all detailsShow More
Operationalizing Service: Systems, Staffing, and Execution
If you’re going to sell service plans, you need an efficient process you can execute, every time; the thing about a service process is that it doesn’t…If you’re going to sell service plans, you need an efficient process you can execute, every time; the thing about a service process is that it doesn’t exist until you define it. That’s what this session is about. During this workshop, we will help yo…If you’re going to sell service plans, you need an efficient process you can execute, every time; the thing about a service process is that it doesn’t exist until you define it. That’s what this session is about. During this workshop, we will help you build a core process for how you want to approach service within your business. Attendees will develop an optimized workflow, explore best practices for channeling service requests, staffing conside…If you’re going to sell service plans, you need an efficient process you can execute, every time; the thing about a service process is that it doesn’t exist until you define it. That’s what this session is about. During this workshop, we will help you build a core process for how you want to approach service within your business. Attendees will develop an optimized workflow, explore best practices for channeling service requests, staffing considerations, communication standards, and tools that support scalable service delivery.Show MoreClick the title to see all detailsShow More
Selling Service: Make it Easy to Say Yes to Ongoing Support!
Even the most well-designed service program fails if it isn’t sold effectively. This session focuses on how integrators can position service as a natu…Even the most well-designed service program fails if it isn’t sold effectively. This session focuses on how integrators can position service as a natural extension of the sales and installation process. Attendees will learn how to introduce service e…Even the most well-designed service program fails if it isn’t sold effectively. This session focuses on how integrators can position service as a natural extension of the sales and installation process. Attendees will learn how to introduce service early in the sales cycle, handle common client objections, shift client mindset from “warranty” to “lifecycle support,” and equip their sales teams with the right language and tools to position service…Even the most well-designed service program fails if it isn’t sold effectively. This session focuses on how integrators can position service as a natural extension of the sales and installation process. Attendees will learn how to introduce service early in the sales cycle, handle common client objections, shift client mindset from “warranty” to “lifecycle support,” and equip their sales teams with the right language and tools to position service as a value proposition. We’ll provide real-world scripts, proposal integration strategies, and cultural shifts that drive adoption rates, build recurring revenue, and help manage client expectations around service.Show MoreClick the title to see all detailsShow More