Marc Ayoub

This foundational session givesintegration pros a clear, practical understanding of power management without overwhelming them with engineering language. The goal is to help attendees understand what power management means, why it matters, and how to recognize opportunities where power-related issues can affect client satisfaction, system performance, and long-term service outcomes. Many integrators still think of power management in narrow terms: surge protection, battery backup, or rack-level conditioning. This course broadens that understanding and explains the larger category in a way attendees can confidently apply in real client conversations. Attendees will learn how power issues affect the connected home, why those issues are becoming more important, and why integrators should be involved in the conversation early rather than waiting until problems appear after installation. Key Learning Areas What CI salespeople need to know about power management Common misconceptions that limit the category Why power management is broader than surge protection or backup power How outages, voltage fluctuations, poor power quality, and transfer delays can affect connected systems Why the integrator has an important role alongside the electrician What “complete power resilience” means in practical client-facing terms Basic battery chemistry concepts salespeople should understand How power management reduces service issues, protects client trust, and strengthens project value How to begin positioning power as part of the home’s infrastructure, not an optional accessory